TRAVEL SAFELY TO TORRES DEL PAINE

Over the past few months our lives have changed because of COVID-19, and so has our way of traveling. Now, it is essential to adopt security and prevention measures.
For this reason, and in order to continue travelling with peace of mind, all our tours have been modified by adopting different measures to guarantee the safety of all our travelers. In the case of Torres del Paine in particular, great efforts have been made to offer long-distance routes that include transport, accommodation with common areas and dormitories.
All of the park's accommodations have adopted practically the same measures because, although they are managed by different organizations, they all follow the recommendations and protocols of the Chilean health authority and the World Health Organization.
Below, we detail the main measures adopted to guarantee the safety of all travelers in transport, access to the park, campsites and accommodation along the route, both in rooms and in common areas.

Common route sections: In all areas where contact is maintained with other travelers it will be obligatory:

• The use of a mask
• Maintain social distance

Staff: All staff have been trained to ensure the prevention of contagion, wear masks at all times and carry out constant disinfection.

Transport: The buses have been adapted with the following measures:

• General disinfection of buses using electrostatic sprayers
• Disinfection of shoe soles (footbath)
• Hydroalcoholic gel
• Mandatory use of mask
• Driver's protective screen
• Assigned seats
• Reduced capacity to ensure free space between you or your group and other travelers

Early check-in: to avoid the exchange of documents and reduce check-in time, you will be asked for the necessary documentation a few days before the start of the route, thus leaving everything ready upon arrival. In case you have to check in upon arrival, you will avoid the manipulation of documents by the shelter staff.

Accommodations:

On arrival at the accommodation, the necessary disinfection will be carried out:

• Shoe disinfection
• Hand washing
• Temperature measurement

In the rooms / tents:

• Specific hygiene regulations mandatory for all travelers
• Total disinfection of the entire room / tent and bedding / sleeping bag
• Allocation of beds in order to reduce contact between different groups in the same room

Common areas / bar restaurant:

• Reduction of the capacity
• Hand washing at the entrance
• Social distance between groups
• Digital menu by QR code
• Take-away option for all meals
• Suspension of self-service drinks and breakfast
• Lunch Will be offered take away only
• Increase in cleaning shifts, especially in areas of greater contact (doors, switches…)